At Aurelia Probiotic Skincare we value our customers and respect their privacy. All information we collect about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions of which this privacy policy is part.

We use top-of-the-range firewall technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details and your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. When you give us information it may be used for:

Delivering to you correctly - The information you give us is necessary to enable us to fulfil your order, make sure it is delivered correctly and to maintain your account. To enable effective Customer Service: We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.

To enable effective Customer Service - we ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.

Direct marketing - we want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email. There is also an opportunity to unsubscribe to this on our newsletters and communication. Alternatively just drop us an email at customerservices@aureliaskincare.com

You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events when you register. We do not provide your personal details to other companies or individuals for their marketing purposes.

From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website. Examples of these functions would include the processing of data to process your order and maintain your account including the authorisation and validation of credit or debit card transactions, the provision of delivery services and the analysis of data. These companies or individuals may be provided with access to your personal details in order to fulfil their function but may not use such information for any other purpose.

Data Protection

Aurelia Probiotic Skincare complies with the Data Protection Act. You may enquire and view the personal data that we hold on you by contacting us directly.

Aurelia Probiotic Skincare is committed to protecting the information we collect from you, which we use to enhance your experience of using our site and to provide you with the merchandise and services you request from us. The above section of our terms & conditions comprises our privacy policy and enables you to understand how we retain and use your personal information.